Email related Tech Support Plz!!!

[Coffee]

I checked my email this morning and my usual 35-40 Spam emails increased suddenly to 427...yikes!!! Most of these new spams were "message failure, your email could not be delivered" type emails...supposedly sent using one of our Big Bang Band adresses...our merchandise email addy.
Our site seems to be up and running...so it didn't get hacked, I assume.
We use Paypal for online credit card processing...Did Paypal get hacked?

Any clue or suggestions from those of you more technically inclined?

Thanks.
Cof.

[melissa]

It was the devil, Coffee!

[Coffee]

It was the devil, Coffee!


Naaa...I don't think so...the devil doesn't fark around with athiests.

[melissa]

But the devil does mess around with spam emails!!

[Frieda]

new bagle worm (http://www.trendmicro.com/vinfo/virusencyclo/default5.asp?VName=WORM%5FBAGLE%2EAZ&VSect=P)

the worm steals email addresses from infected computers. someone out there has an infected pc and your email address somewhere. you get the delivery failure messages. yep, it sucks!

[Coffee]

uggghhh...So some lame-ass attachment clicker that bought our CD is now ****ing up my computer????

Cripes. :mad: :mad: :mad: :mad:

[Frieda]

could be anyone..

make sure you're safe!


here some other stuff for all you mac users out there:
mac security updates (http://www.apple.com/support/downloads/)

[trisherina]

This is only somewhat related, but I have been trialing a new spyware killer and like it so much that I might actually buy it. :eek: It's called Webroot Spy Seeker, and it finally found the crap that was hiding out after my daughter downloaded a screen saver to my PC ages ago, and I couldn't do ANYTHING to get rid of popups. I am enormously grateful. I just hope they do a good job with updating their databases.

[Coffee]

Do you think it would be ok to notify all the folks that purchased our CD online about the virus and suggest a system scan (providing links to info about the worm and how to get a free virus scan) if they haven't done so already???

Would that be presumptuous/rude to contact former customers like that??? :confused:

[zero]

i thinkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk kkkkkkkkk

[zero]

k

[zero]

infekkkkkkkkkkkkkkkkkkkkkkkkkkkkkted

[Coffee]

^^^^Zero has the KKK virus.

Do you think it would be ok to notify all the folks that purchased our CD online about the virus and suggest a system scan (providing links to info about the worm and how to get a free virus scan) if they haven't done so already???

Would that be presumptuous/rude to contact former customers like that??? :confused:

[Frieda]

Do you think it would be ok to notify all the folks that purchased our CD online about the virus and suggest a system scan (providing links to info about the worm and how to get a free virus scan) if they haven't done so already???

Would that be presumptuous/rude to contact former customers like that??? :confused:
that would be spam!

there's really nothing you can do about it.. maybe post a warning about the bagle virus on your website and a disclaimer that it's not you spreading the virus, but i certainly wouldn't start spamming customers!

[Coffee]

Thanks Frieda. :)

[surflugen]

Ya know a cool feature of my Verizon account is that I can check my email through the net and on that site there are these buttons to block sender (which would not work in the case of a masquerading email created by that evil ass worm) and block domain which is what you really want. There are some email help programs such as Spam fire which I hear is good but I am too cheap to buy it and try it out.
http://www.matterform.com/?page=spamfire/

[Coffee]

Funky Tuba directed me to Mailwasher...it is free ware or you can subscribe for extra features.

It lets me preview emails before they reach my real email box. In Mailwasher I can bounce delete/add to blacklist/add domain to blacklist...blacklisted items are set to auto bounce and delete.

Nevertheless...427 emails this morning took quite a long time to download, preview and sort through the program's automatic filters...and I still had to manually check to see that legit mail didn't get blacklisted by the auto blacklist filters (happens often actually) as well as add new stuff to my manual blacklists.

jeesh.

*semi-resists impulse to fruitlessly bitch, moan, and whine about hackers and virus creators*

[surflugen]

yep, that is the only thing that sucks about spam filters. There really is no fix for fighting off the spam once it starts. All those programs and features for spam fighting still takes time to go through and read what is good and what is bad. Once you get it going though, it will make life a little easier esspecially knowing the crap is not going directly to your computer. My solution, get a new email address... While at work on my bosses computer I unfortunately looked for a web site on the TV show Desperate Housewives and ended up on a site for Cheating housewives -don't go there! as it has somehow figured out my bosses computers email address and he is now getting spam from there - yes, even on a MAC. I can not wait to see what kind of crappy lie about spam I am going to have to come up with to explain why he is getting those emails.

[madasacutsnake]

My credit card details have been stolen by some-one in Japan. The only place I use it is the ever-so-safe-they-are-always-telling-us-so Paypal.