My husband has been pulled a couple of times and most times they have been okay, but this one time the inspector was really impatient. She couldn't figure out how to undo a strap inside his suitcase so she just broke the strap!
I've been pulled at Gatwick, but that because I forgot I had a corkscrew in my pack. (D'OH!) The people at Gatwaick were very nice and didn't throw my stuff around. We had bought the corkscrew to open wine up in France and I forgot where I stowed it.
I think the U.S. inspectors are power hungry assholes.
Just because you keep talking
doesn't mean you are communicating